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Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Annakin Jewellery uses and protects any information that you give when you use this website or meet Anna at a show or exhibition. She is committed to ensuring that your privacy is protected. Should she ask you to provide certain information by which you can be identified when using this website or when you are together, then you can be assured that it will only be used in accordance with this privacy statement. Annakin Jewellery may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT SHE COLLECTS

She may collect the following information:

  • Your name
  • Contact information including email address and telephone number.
  • Delivery and billing address
  • Card Details

The information is collected through the completion of online, in store, telephone or in person orders and is used solely for the purpose of fulfilling the order. Details are also collected through enquiries, emails and quotes. Her lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order.  

WHAT SHE DOes WITH THE INFORMATION SHE GATHERs

She requires this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • Creating, dispatching and if necessary, contacting you regarding your order.
  • She may periodically send promotional emails about new products, special offers or events she will be attending in your area which she thinks you may find interesting using the email address which you have provided. She will only do this IF you have consented to receiving such information via your personal permission or permission given on the website.

She is legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.  Any details held are held as she has a legitimate interest.

INFORMATION SHARING AND DISCLOSURE

  • Your information is only shared with a trusted third party known as Mailchimp, a marketing plaform used by Annakin Jewellery. The information on the site is used for mailing purposes only and can only be seen by Annakin Jewellery.
  • She may collect, use, retain, and share your information if she in good faith believes that it is reasonably necessary to: a) respond to legal process or to government requests; b) enforce my agreements, terms and policies; c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or d) protect the rights, property, and safety of my customers, or other. 

SECURITY

She is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, she have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information she collect online or in person.

HOW SHE USEs COOKIES

Annakin Jewellery collects information about your use of her online services using cookies. Cookies are very small text files that are stored on your computer or other device when you first visit my site. When you visit her site again in the future these files help her remember who you are and personalise your browsing experience with her. Most websites use cookies. 

 

LINKS TO OTHER weBSITES

Annakin Jewellery’s website may contain links to other websites of interest. However, once you have used these links to leave her site, you should note that she does not have any control over that other website. Therefore, she cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA RETENTION

She will retain your personal information only for as long as necessary to provide you with her services and as described in her Privacy Policy. However, she may also be required to retain this information to comply with her legal and regulatory obligations, to resolve disputes, and to enforce her agreements. The data is generally for 7 years, though may be longer if the business requires.

CONTROLLING YOUR PERSONAL INFORMATION

She will not sell, distribute or lease your personal information to third parties. 

You may request details of personal information which she holds about you. If you would like a copy of the information held on you, please write to Anna France, Elmhurst Ley, London Rd, Woore,,Nr Crewe CW3 9RQ.  If you believe that any information she is holding on you is incorrect or incomplete, please write to or email her as soon as possible, at the above address. She will promptly correct any information found to be incorrect.

If you are not happy with any aspect of how she collects and uses your data, you have the right to complain to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). She would be grateful if you would contact her first if you do have a complaint so she can try to resolve it for you.